Is the watch waterproof?
The watch is rain proof however cannot be submerged in water for example in the bath, shower, swimming etc
Do I need to connect the watch to my mobile?
No, the smartwatch do not need to be connected to your phone in order to make calls and texts.
Which sim card do I use for my smartwatch?
You can use any Micro U.K Sim card
Do the Fitbit track sleep?
Yes, the watches do track sleep and the sleep cycle runs from 9pm-9am.
How does Fitbit detect my heart rate?
When your heart beats your capillaries expand and contract based on your blood flow. The LED lights on the underside of your band reflect on to your skin to detect blood flow volume and finely tuned algorithms are applied to measure your heart rate.
What if my product is damaged?
Please contact our customer support team at hi@kids-smartwatch.co.uk to start the return process.
Is my payment secure?
When you purchase online with your credit/ debit card, all of your information is processed by Shopify payments or Paypal.
What is the best way to get in touch?
Email our Customer Support Team at support@kidzwatches.com.au